Commtel Networks - Quality First

Commtel has an effective Quality Management System in place and is an ISO-9001:2000 standard approved organisation.

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QUALITY FIRST, QUALITY LAST

We believe in a concerted quality effort,not in measures that are piecemeal. Our customer Quality process strives for constant improvement and we're committed to achieving World Best Practices in every aspect of our business. Each employee is responsible to ensure total quality, irrespective of level or task. To achieve which, we provide the required training and knowledge for better performance and more effective decision making. Our commitment includes understanding customer needs,providing optimum solutions and delivering world class products and services - all with agreed time and cost parameters which represent superior value.

QUALITY BY DESIGN, NOT BY CHANCE

We believe quality is a result of certain hard-core values which, in our manual, get translated as a set of procedures.
For instance, there are procedure for each of these:
*   Control of drawings
*   Design and Data Control
*   System Design and Design Control
*   Product Identification and Traceability
*   Product Inspection and Testing
*   Design Verification, Validation and Control
*   Contract Implementation
*   Quality Control Specifications
*   Tender Response
*   Contract review
*   Product Inspection Status

Each of these procedure gets a tick in our QC chart only after necessary standards are met.